Customer Portal

Learn how to customize the Customer Portal in the Subscriptions app, including adding Custom CSS, modifying design elements, and personalizing text labels.

What is the Customer Portal?

The Customer Portal is a self-service interface within the Subscriptions app that allows your shoppers to manage their subscriptions seamlessly. It provides an easy way for them to update payment information, modify subscription details, and review order history. As a store owner, you can customize the appearance and layout of the Customer Portal to match your brand by adding Custom CSS, changing colors, uploading your logo, and editing text labels.

Steps to Access and Customize the Customer Portal

Step 1: Open the Customer Portal Settings

Click on "Customer Portal" to access the customization options.

Step 2: Add Custom CSS

In the Custom CSS Section, you can input custom CSS code to further personalize the Customer Portal. This feature gives you advanced control over the look and feel, allowing you to apply unique styles or adjust elements that aren’t customizable through the standard design settings.

Step 2: Customize the Design

Design Tab: This section lets you make visual adjustments to the Customer Portal.

Upload Your Logo: Add your brand’s logo to ensure the Customer Portal looks professional and cohesive.

Change Colors: Select colors that align with your brand for elements like buttons, backgrounds, and text.

Text Labels: Customize the text labels throughout the portal, such as renaming buttons or modifying section headers to better match your brand’s tone and terminology.

Common Questions about Customer Portal

Can I preview the Customer Portal before making changes live?

Yes, the Subscriptions app allows you to preview your customizations in real time. This way, you can ensure everything looks perfect before publishing your changes.

How do I reset to the default colors if needed?

You can revert to the default design colors at any time in the Design Tab. There’s an option to reset colors.

Is there a limit to how much Custom CSS I can add?

While there is no strict limit, keep in mind that extensive or complex CSS might affect the loading speed or functionality of the portal. It's best to test any custom styles you apply.

Conclusion

Customizing the Customer Portal enhances the overall user experience and ensures it aligns with your brand’s identity. With options to add Custom CSS, adjust design elements, and personalize text labels, the Subscriptions app gives you full control over how your customers interact with their subscriptions. If you encounter any challenges or need guidance on customization, our support team is always here to help.

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